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The International Journal of Business Communication is a quarterly peer-reviewed academic journal covering the field of business communication. The editors-in-chief are Jacqueline and Milton Mayfield ( Texas A&M International University ).
The Journal of Business and Technical Communication is a quarterly peer-reviewed academic journal that focuses on communication best practices, problems, and trends in business and academic venues. The journal was established in 1987 and is published by SAGE Publishing .
Business and Professional Communication Quarterly is a quarterly peer-reviewed academic journal covering communication management. The editor-in-chief is Melinda Knight ( Montclair State University ).
Good quality customer service is usually measured through customer retention. Customer service for some firms is part of the firm’s intangible assets and can differentiate it from others in the industry. One good customer service experience can change the entire perception a customer holds towards the organization. [3] It is expected that AI ...
Download QR code; Print/export Download as PDF; Printable version; In other projects ... Journal of Business Communication; Journal of Communication;
Business communication is the act of information being exchanged between two-parties or more for the purpose, functions, goals, or commercial activities of an organization. [1] Communication in business can be internal which is employee-to-superior or peer-to-peer, overall it is organizational communication.
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Customer self-service: Help them create a customer service FAQ in wiki or blog format. Create a blog where technical support staff and customers can communicate directly. Product co-development: Create a blog where product developers and consumers can communicate directly.
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