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You may be prompted to get a verification code at your recovery phone number or recovery email address for any of the following reasons:
To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account. If you know your username but need to reset your password, make sure you create a strong password after you're back in your account.
Sign in and go to the AOL Account security page.; Under "2-Step Verification," click Turn on.; Click Security Key.; Follow the onscreen steps to add your Security Key. Add additional recovery methods in case your Security Key is lost.
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
Learn about all of the AOL software, email and other free services you can access even if you're already connected to the internet and don't use AOL dial-up!
If you see an image challenge question when sending mail, you should just be able to complete the challenge then send mail. If, however, you correctly answer the image challenge and still can't send mail, it could be a sign of a more serious issue with your account, which may require additional steps to secure your account.
If you use a 3rd-party email app to access your AOL Mail account, you may need a special code to give that app permission to access your AOL account. Learn how to create and delete app passwords. Account Management · Apr 17, 2024
If you have a WhatsApp account associated with the phone number you've added to your AOL account, you may see it as an option to receive an account verification code. Find out how to use WhatsApp to verify a new AOL account, how to reinstall WhatsApp if you have uninstalled it, and where to go for WhatsApp technical support. Mail · Dec 13, 2024