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Galileo traces its roots back to 1971 when United Airlines created its first computerized central reservation system under the name Apollo. During the 1980s and early 1990s, a significant proportion of airline tickets were sold by travel agents. Flights by the airline owning the reservation system had preferential display on the computer screen.
Since airline reservation systems are business critical applications, and they are functionally quite complex, the operation of an in-house airline reservation system is relatively expensive. Prior to deregulation [clarification needed], airlines owned their own reservation systems with travel agents subscribing to them. Today, the GDS are run ...
An airline’s reservation system automatically generates a unique record locator whenever a customer makes a reservation or booking, commonly known in the industry as an itinerary. When an itinerary is entered into the reservation system it is commonly known as a passenger name record (PNR). An itinerary may be entered into the system by a ...
United Airlines to bring Musk's Starlink on flights by spring Starlink will eventually be available on all its flights, the airline said in a statement. However, United said access would be free ...
United Airlines and Trans World Airlines followed in 1971 with the Apollo Reservation System and Programmed Airline Reservation System (PARS), respectively. Soon, travel agents began pushing for a system that could automate their side of the process by accessing the various ARSes directly to make reservations.
United Airlines announced two updates this week aimed at making travel easier. The airline is introducing a new way to collect and share miles among friends and family, known as miles pooling, and ...