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The Better Business Bureau has given Temu a C-plus grade, citing 966 complaints since its inception in July 2022. Customers have voiced a spectrum of concerns, from damaged and missing items to ...
Temu operates as an online store, carrying cut-price merchandise from self-employed sellers. More than 100,000 of them are based in China , according to Marketplace Pulse, a research firm.
But dig into the app's reviews and you'll find similar complaints to Wish, including scammy listings, damaged and delayed deliveries, incorrect orders and lack of customer service." [ 36 ] In October 2022, the Boston branch of the Better Business Bureau opened a file on Temu; by the end of 2022, they had received 31 complaints from customers ...
Temu offers a customer-friendly returns and refunds policy, with one of the longest returns window in the industry. If customers are not satisfied with their purchase, they can return the product ...
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