Search results
Results From The WOW.Com Content Network
Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services. They may work in an office with a call center or in retail.
Cisco Systems, Inc. (using the trademark Cisco) is an American multinational digital communications technology conglomerate corporation headquartered in San Jose, California. Cisco develops, manufactures, and sells networking hardware, software, telecommunications equipment and other high-technology services and products. [4]
BroadSoft, Inc. is a communication software and service provider that was acquired by Cisco Systems in 2018. [2] BroadSoft was founded in 1998 and completed its initial public offering in 2010, and was headquartered in Maryland. [3] It partners with carriers and large service providers in several countries.
“It's going to get harder for humans to distinguish between legitimate activity versus a malicious attack,” says Jeetu Patel, Cisco’s executive vice president and general manager of security ...
The answering service operators also had the option of calling the client and alerting them to particularly important calls. The origins of call centers date back to the 1960s with the UK-based Birmingham Press and Mail, which installed Private Automated Business Exchanges (PABX) to have rows of agents handling customer contacts.
We try to keep our sites as wholesome and appropriate as possible. At times people will post comments or content that is inappropriate. If you experience anything like this, please report the comments to us or submit feedback.
"Corporate market" refers to enterprise networking and service providers. Enterprise networks Products in this category are Cisco's range of routers, switches, wireless systems, security systems, WAN acceleration hardware, energy and building management systems and media aware network equipment.
OpenDNS is an American company providing Domain Name System (DNS) resolution services—with features such as phishing protection, optional content filtering, and DNS lookup in its DNS servers—and a cloud computing security product suite, Umbrella, designed to protect enterprise customers from malware, botnets, phishing, and targeted online attacks.