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Geek Squad, Inc. is a subsidiary of American and Canadian multinational consumer electronics corporation Best Buy, headquartered in Richfield, Minnesota.The subsidiary was originally an independent company founded by "Chief Inspector" Robert Stephens on June 16, 1994, and offers various computer-related services and accessories for residential and commercial clients.
Under the Geek Squad brand, Best Buy offers computer repair, warranty service, and accidental service plans. [3] Best Buy provides an online community forum for members, where consumers can discuss product experiences, ask questions, and get answers from other members or retail product experts. [84]
Best Buy, in a shift toward AI, laid off Geek Squad field agents, home-theater repair technicians and phone support specialists last week, according to current and former employees. The Richfield ...
All Sophia Ellison wanted was a new smartphone to replace her damaged one. But what she got instead, she says, was humiliated and angry after learning that a Best Buy clerk, who was supposed to ...
[16] [17] Also in that month, it was announced that Geek Squad would be launching in the United Kingdom, in a 50/50 joint venture between Carphone Warehouse and Best Buy. [18] In May 2008, Best Buy agreed to buy a 50% share in Carphone Warehouse's retail business for £1.1 billion, to launch the Best Buy Europe joint venture, named CPW Europe ...
In addition, some credit cards offer extended warranties on top of the manufacturer’s warranty with new purchases, so if you remodel your kitchen and pay for the new fridge or stove with plastic ...