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In the "Corporate Crisis Communication: Examining the Interplay of Reputation and Crisis Response Strategies" [34] the article emphasizes the importance of managing corporate reputation during a crisis. Effective crisis communication can help organization maintain and/or enhance their reputation in the face of a crisis.
Situational Crisis Communication Theory (SCCT,), is a theory in the field of crisis communication. It suggests that crisis managers should match strategic crisis responses to the level of crisis responsibility and reputational threat posed by a crisis . [ 1 ]
The Journal of Contingencies and Crisis Management (JCCM) is a multi-disciplinary, peer-reviewed academic journal that covers all theoretical and practical aspects relating to crisis management. JCCM is the leading journal on the subject of crisis management.
Image restoration theory can be applied as an approach for understanding both personal and organizational crisis situations. It is a component of crisis communication, which is a sub-specialty of public relations. Its purpose is to protect an individual, company, or organization facing a public challenge to its reputation.
Crisis management is the process by which an organization deals with a disruptive and unexpected event that threatens to harm the organization or its stakeholders. [1] The study of crisis management originated with large-scale industrial and environmental disasters in the 1980s.
[16] [17] [18] He has published 19 monographs on communication subjects since 1994, twelve manuals and books, including Why Should the Boss Listen to You, The Seven Disciplines of The Trusted Strategic Advisor, and Lukaszewski on Crisis Communication: What Your CEO Needs to Know About Reputation Risk and Crisis Management and has written ...
Risk communication is a complex cross-disciplinary academic field that is part of risk management and related to fields like crisis communication. The goal is to make sure that targeted audiences understand how risks affect them or their communities by appealing to their values.
BLUF is used for effective communication. Studies show that organizations with effective communications produced a 47% greater return to shareholders over five years. [6] BLUF aims to enable the receiver of a message to make faster decisions, especially for people who are busy, time-constrained, or overloaded with lots of information. [7]