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  2. Information technology management - Wikipedia

    en.wikipedia.org/wiki/Information_technology...

    While the value creation for an organization involves a network of relationships between internal and external environments, technology plays an important role in improving the overall value chain of an organization. However, this increase requires business and technology management to work as a creative, synergistic, and collaborative team ...

  3. Chief information officer - Wikipedia

    en.wikipedia.org/wiki/Chief_information_officer

    The role of chief information officer was first defined [1] in 1981 by William R. Synnott, former senior vice president of the Bank of Boston, and William H. Gruber, a former professor at the Massachusetts Institute of Technology Sloan School of Management. [2] A CIO will sometimes serve as a member of the board of directors.

  4. System administrator - Wikipedia

    en.wikipedia.org/wiki/System_administrator

    Sometimes, almost exclusively in smaller sites, the role of system administrator may be given to a skilled user in addition to or in replacement of their duties. Skills Some of this section is from the Occupational Outlook Handbook , 2010–11 Edition, which is in the public domain as a work of the United States government .

  5. IT service management - Wikipedia

    en.wikipedia.org/wiki/IT_service_management

    A service desk is a primary IT function within the discipline of IT service management (ITSM) as defined by ITIL. It is intended to provide a Single Point of Contact (SPOC) to meet the communication needs of both users and IT staff, [7] and also to satisfy both Customer and IT Provider objectives.

  6. Chief information security officer - Wikipedia

    en.wikipedia.org/wiki/Chief_information_security...

    Other typical training includes project management to manage the information security program, financial management (e.g. holding an accredited MBA) to manage infosec budgets, and soft-skills to direct heterogeneous teams of information security managers, directors of information security, security analysts, security engineers and technology ...

  7. IT performance management - Wikipedia

    en.wikipedia.org/wiki/IT_Performance_Management

    In a business or IT Management context, IT performance management is concerned with measuring the expenditure of capital and human resources on Information Technology projects.