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  2. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    v. t. e. Customer relationship management (CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...

  3. Salesforce - Wikipedia

    en.wikipedia.org/wiki/Salesforce

    Salesforce. [1] Salesforce, Inc. is an American cloud -based software company headquartered in San Francisco, California. It provides customer relationship management (CRM) software and applications focused on sales, customer service, marketing automation, e-commerce, analytics, and application development. Founded by former Oracle executive ...

  4. HubSpot - Wikipedia

    en.wikipedia.org/wiki/HubSpot

    The company launched HubSpot CRM Free in 2014. [44] The CRM product tracks and manages interactions between a company and its customers and prospects. It enables companies to forecast revenue, measure sales team productivity, and report on revenue sources. [45] [46] [47] The software as a service product is free and integrates with Gmail, G ...

  5. Oracle Corporation - Wikipedia

    en.wikipedia.org/wiki/Oracle_Corporation

    Oracle Cloud. Oracle Cloud is a cloud computing service offered by Oracle Corporation providing servers, storage, network, applications and services through a global network of Oracle Corporation managed data centers. The company allows these services to be provisioned on demand over the Internet.

  6. Comparison of CRM systems - Wikipedia

    en.wikipedia.org/wiki/Comparison_of_CRM_systems

    Pivotal CRM: Aptean 6.6 January 2019 Proprietary.NET Windows MS SQL, Oracle 1996 Really Simple Systems: Really Simple Systems 2016 2006 SaaS: VBScript, JavaScript, ASP Cloud Computing: MySQL: 2006 SageCRM: Sage Group: Sage CRM 2019 R1 February 2019 Proprietary or SaaS: ASP.NET, ASP Windows MS SQL, ORACLE, DB2 1981 Salesbox CRM: Salesbox CRM ...

  7. Freshworks - Wikipedia

    en.wikipedia.org/wiki/Freshworks

    Freshworks Inc. is a cloud-based software-as-a-service company, founded in 2010 in Chennai, India. [2][3] The company provides cloud-based tools for customer relationship management (CRM), IT service management (ITSM), and e-commerce marketing. On September 22, 2021, Freshworks became the first Indian SaaS company to be listed on Nasdaq. [4]

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