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Electronic government (or e-government) essentially refers to "utilization of Information Technology (IT), Information and Communication Technologies (ICT s), and other web-based telecommunication technologies to improve and/or enhance on the efficiency and effectiveness of service delivery in the public sector". [5]
Electronic governance or e-governance is the use of information technology to provide government services, information exchange, communication transactions, and integration of different stand-alone systems between government to citizen (G2C), government to business (G2B), government to government (G2G), government to employees (G2E), and back-office processes and interactions within the entire ...
Nevertheless, some e-government initiatives have flourished in developing countries too, e.g. Brazil, India, Chile, etc. [13] What the experience in these countries shows, is that governments in the developing world can effectively exploit and appropriate the benefits of ICT, but e-government success entails the accommodation of certain unique ...
Electronic governance (e-governance) in the United States describes the systems by which information and communication technology are used to allow citizens, businesses and other government agencies to access state and federal government services online.
Civic technology refers to the use of technology to enhance the relationship between citizens and their government. There are four different types of e-government services, and civic technology falls within the category of government-to-citizen (G2C).
E-government is the use of technological communications devices, such as the Internet, to provide public services to citizens and other persons in a country or region. E-government offers opportunities for more direct and convenient citizen access to government [151] and for government provision of services directly to citizens. [152]
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By making government data easily accessible and providing straightforward channels to communicate with government officials, e-democracy addresses the needs of modern society. E-democracy promotes more rapid and efficient dissemination of political information, encourages public debate, and boosts participation in decision-making processes. [56]