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  2. Quality management - Wikipedia

    en.wikipedia.org/wiki/Quality_management

    Quality management is a recent phenomenon but important for an organization. Civilizations that supported arts and crafts [clarification needed] allowed clients to choose goods meeting higher quality standards than normal goods. In societies where arts and crafts were the responsibility of master craftsmen or artists, these masters would lead ...

  3. Taguchi methods - Wikipedia

    en.wikipedia.org/wiki/Taguchi_methods

    Taguchi methods (Japanese: タグチメソッド) are statistical methods, sometimes called robust design methods, developed by Genichi Taguchi to improve the quality of manufactured goods, and more recently also applied to engineering, [1] biotechnology, [2] [3] marketing and advertising. [4]

  4. Performance improvement - Wikipedia

    en.wikipedia.org/wiki/Performance_improvement

    Performance improvement can be applied to either individual performance, such as an athlete, or organisational performance, such as a racing team or a commercial business. The United States Coast Guard has published the Performance Improvement Guide (PIG) , [ 1 ] which describes various processes and tools for performance management at the ...

  5. Quality management system - Wikipedia

    en.wikipedia.org/wiki/Quality_management_system

    Previously goods had been made from start to finish by the same person or team of people, with handcrafting and tweaking the product to meet 'quality criteria'. Mass production brought huge teams of people together to work on specific stages of production where one person would not necessarily complete a product from start to finish.

  6. Total quality management - Wikipedia

    en.wikipedia.org/wiki/Total_quality_management

    Firms began reexamining the techniques of quality control invented over the past 50 years and how those techniques had been so successfully employed by the Japanese. It was in the midst of this economic turmoil that TQM took root. The exact origin of the term "total quality management" is uncertain. [2]

  7. Good manufacturing practice - Wikipedia

    en.wikipedia.org/wiki/Good_manufacturing_practice

    Good manufacturing practice guidelines provide guidance for manufacturing, testing, and quality assurance in order to ensure that a manufactured product is safe for human consumption or use. Many countries have legislated that manufacturers follow GMP procedures and create their own GMP guidelines that correspond with their legislation.

  8. Kaizen - Wikipedia

    en.wikipedia.org/wiki/Kaizen

    However, given the common practice in Japan of labeling industrial or business improvement techniques with the word kaizen, particularly the practices spearheaded by Toyota, the word kaizen in English is typically applied to measures for implementing continuous improvement, especially those with a "Japanese philosophy". The discussion below ...

  9. Quality (business) - Wikipedia

    en.wikipedia.org/wiki/Quality_(business)

    In technical usage, quality can have two meanings: a. The characteristics of a product or service that bear on its ability to satisfy stated or implied needs; b. A product or service free of deficiencies." [10] Subir Chowdhury: "Quality combines people power and process power." [11] Philip B. Crosby: "Conformance to requirements."