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Monitoring your recent login activity can help you find out if your account has been accessed by unauthorized users. Review your recent activity and revoke access to suspicious entries using the info below.
Use the Sign-in Helper to locate your username and regain access to your account by entering your recovery mobile number or alternate email address.; To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account.
Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!
If you don't confirm and authorize your payment method, your AOL account will remain blocked and your AOL service will be interrupted. If you're worried about a possible fraudulent pop-up, review our help article on how to recognize legitimate AOL communications. It's important to stay vigilant when receiving any communication.
• Blocked addresses • Mail away message. If your account has been compromised. If you think your account has been compromised, follow the steps listed below to secure it. 1. Change your password immediately. 2. Delete app passwords you don’t recognize. 3. Revert your mail settings if they were changed. 4.
If you recently changed your AOL password, you'll need to update it in the email client you use. Find your application's "Email Accounts" or "Account Settings" section, select your AOL Mail account, then update to your new password.
Update and Secure your computer • Enable your firewall. • Update your software, such as AOL Desktop Gold Software, McAfee, Adobe products and Java. • Regularly scan your computer for spyware and viruses using anti-virus software. If you don’t have a one, we recommend McAfee Internet Security Suite – Special edition from AOL.
Best practices • Don't enable the "use less secure apps" feature. • Don't reply to any SMS request asking for a verification code. • Don't respond to unsolicited emails or requests to send money.