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Though you may be prompted to select either IMAP or POP, we recommend using IMAP as it works best with AOL Mail. Update your email client application If you're using an older version of your email client, it could be outdated and no longer compatible with the latest security settings.
Remove and re-add your account to the third-party app. If you're prompted with manual configuration, be sure to enter the correct IMAP or POP server settings. If you need specific instructions for your app, contact its manufacturer
Most email software and applications have an account settings menu where you'll need to update the IMAP or POP3 settings. When entering your account info, make sure you use your full email address, including @aol.com, and that the SSL encryption is enabled for incoming and outgoing mail.
Additionally, if your email isn't missing, but going straight to an unexpected folder, it may the normal outcome of using IMAP to access your mail. IMAP syncs your email regardless of where you use it, which means emails will be sorted based on the client's specifications. Check to see if your account been deactivated for inactivity
You may be prompted to select either IMAP or POP3, so if you change the configuration make sure to save or back-up your email to avoid a potential loss during the transition. Update server settings Most email software and applications have an account settings menu where you'll need to update the IMAP or POP3 settings.
If you decide to change your configuration from POP3 to IMAP, be sure to save or backup your email to avoid potential loss during the transition. If you update your settings and can't retrieve your mail or encounter an error, check your username. It should be your full email address, including @netscape.com.
Download your email from AOL Mail with IMAP Use the IMAP settings below to download your email from AOL Mail into a third-party email app, like Thunderbird, Outlook, or Mac Mail. For accounts with a lot of content, it can take several days or longer to download everything.
If you're unable to reauthenticate your account by re-entering your AOL Mail password, you may need to re-add your AOL Mail account to the third-party email application. Please read our IMAP, POP and SMTP settings help article for server and port settings information and information on how to add an account to common third-party email applications.