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Workplace aggression is a specific type of aggression which occurs in the workplace. [ 1 ] [ 2 ] Workplace aggression is any type of hostile behavior that occurs in the workplace. [ 3 ] [ 1 ] [ 4 ] It can range from verbal insults and threats to physical violence, and it can occur between coworkers, supervisors, and subordinates.
For example, mobbing is a commonly used term in France and Germany, where it refers to a "mob" of bullies, rather than a single bully; [23] this phenomenon is not often seen in other countries. [citation needed] In the United States, aggression and emotional abuse are frequently used terms, whereas harassment is the term preferred in Finland ...
The workplace in general can be a stressful environment, so a negative way of coping with stress or an inability to do so can be particularly damning. Workplace bullies may have high social intelligence and low emotional intelligence. [12] In this context, bullies tend to rank high on the social ladder and are adept at influencing others.
Emotions in the workplace play a large role in how an entire organization communicates within itself and to the outside world. "Events at work have real emotional impact on participants. The consequences of emotional states in the workplace, both behaviors and attitudes, have substantial significance for individuals, groups, and society". [1] "
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Examples in childhood: unable to make friends, unable to follow rules, getting kicked out of school, unable to fulfill minimal levels of education (elementary school, middle school). Examples in early adulthood: unable to keep a job or an apartment, difficulty with maintaining relationships.
Reactive strategies – Aim to minimize impact of overtly aggressive behavior by using established protocols. E.g., enforced isolation after the start of a violent outburst. Ecological interventions – Attempt to reduce aggression level by changing an aspect of the environment for a more calming effect. E.g., reducing ambient noise to lower ...
Another example of widespread deflection of anger from its actual cause toward scapegoating, Fiero says, was the blaming of Jews for the economic ills of Germany by the Nazis. [8] Some psychologists criticized the catharsis theory of aggression, which suggests that releasing pent-up anger reduces aggression. [79]