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  2. Allstate cut half its office space after adopting flexible ...

    www.aol.com/finance/allstate-cut-half-office...

    As such, Allstate has slashed more than half of its real estate, selling its Northbrook, Ill., headquarters in 2022. Some 99% of its 54,000 employees work either remotely or hybrid near one of its ...

  3. Allstate - Wikipedia

    en.wikipedia.org/wiki/Allstate

    In May 2011, Allstate announced that it was purchasing Esurance and rate-comparison site Answer Financial for about $1 billion. [ 20 ] [ 21 ] In 2012, Allstate Solutions Private Limited (also called Allstate India) was inaugurated in Bangalore; it is a technology and operations center to provide software development and business process ...

  4. Remote support - Wikipedia

    en.wikipedia.org/wiki/Remote_support

    One of the most used tools in remote support sessions are the ones that allow desktop sharing. [2] It is also possible to provide what is commonly called Unattended Support (the technician is granted total remote access to the client’s computer, even when he is not physically close to it).

  5. Remote service software - Wikipedia

    en.wikipedia.org/wiki/Remote_Service_Software

    Remote service software is used by equipment manufacturers to remotely monitor, access and repair products in use at customer sites. It is a secure, auditable gateway ...

  6. Virtual help desk - Wikipedia

    en.wikipedia.org/wiki/Virtual_help_desk

    The virtual help desk resides between the systems management and service desk platforms to work with the systems that track when trouble tickets open and close, to provide an account of what happens during the support process. This level of granular support activity (e.g. the what, how, when, why and even whose mouse click is used) also helps ...

  7. Receptionist - Wikipedia

    en.wikipedia.org/wiki/Receptionist

    The term front desk is used in many hotels for an administrative department where a receptionist's duties also may include room reservations and assignment, guest registration, cashier work, credit checks, key control, and mail and message service. Such receptionists are often called front desk clerks. Receptionists cover many areas of work to ...