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Knowledge management (KM) is the set of procedures for producing, disseminating, utilizing, and overseeing an organization's knowledge and data.It alludes to a multidisciplinary strategy that maximizes knowledge utilization to accomplish organizational goals.
Knowledge-Based Decision-Making (KBDM) in management is a decision-making process [2] that uses predetermined criteria to measure and ensure the optimal outcome for a specific topic. KBDM is used to make decisions by establishing a thought process and reasoning behind a decision. [ 3 ]
Knowledge Acquisition and Documentation Structuring (KADS) is a structured way of developing knowledge-based systems (expert systems). It was developed at the University of Amsterdam as an alternative to an evolutionary approach and is now accepted as the European standard for knowledge based systems.
Knowledge-Centered Service (KCS; previously known as Knowledge-Centered Support) is a service delivery method that focuses on knowledge as a key asset of the organization implementing it. Development began in 1992 by the Consortium for Service Innovation , [ 1 ] a non-profit alliance of service organizations.
Motivating co-workers to share their knowledge is called knowledge enabling. It leads to trust among individuals and encourages a more open and proactive relationship that grants the exchange of information easily. [3] Knowledge sharing is part of the three-phase knowledge management process which is a continuous process model. The three parts ...
Organizational knowledge policies describe the institutional aspects of knowledge creation, management, and use within the context of an organization's mandate or business model. Social knowledge policies balance between progress in the knowledge economy to promote global competitiveness with social values , such as equity, unity, and the well ...
A knowledge organization is a management idea, describing an organization in which people use systems and processes to generate, transform, manage, use, and transfer knowledge-based products and services to achieve organizational goals.
The IMBOK comprises six 'knowledge' areas and four 'process' areas. The knowledge areas identify domains of management expertise and capability that are each distinctly different to the others, as shown in the figure. The process areas identify critical activities that move the value from the left to the right. For example: