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Then you should bring up a browser and in the address field just type in 10.1.10.1, then when the login screen appears use username = cusadmin/password = highspeed. If you are not using any Comcast Static IPs, then another option is for you to depress the little black button on the back of the Comcast Gateway (CG) for 15 seconds minimum and ...
Hello whiteoaks and welcome, If you are not using any Comcast static IP on a Comcast Gateway (CG) including SMCD3G, NetGear3000DCR, or DPC3939B then depress the little black reset button on the rear of the CG for minimum 15 seconds, then your CG will be set back to default setup paramters including your 10.1.10.1 direct interconnect using Enet cable to any LanPoprt 1-4 using cusadmin/highspeed.
To hard reset the Comcast Modem, start by using a small object (paper clip or pin) to hold in the reset button on the back of the device. Hold the button for more than 15 seconds to perform a factory reset to restore all factory default settings.) Wait two minutes to allow the modem to completely restart before moving on to the next step.
With a computer, phone, or tablet that’s connected to your network, open a web browser and go to the Admin Tool at http://10.0.0.1 .
Then you should be able to direct wired ethernet connect to any LanPorts 1-4, bring up a browser, enter in 10.1.10.1, then user cusadmin/highspeed. If you do use Comcast Static IPs, then call 800-391-3000, use technical high speed internet option, then ask technical agent to reset your login credentials. Hope this helps you out.
CANNOT ACCESS 10.1.10.1 BUSINESS MODEM. Needing to access the Comcast Modem 10.1.10.1 in order to set new ip addresses in firewall acceptance. I cannot access 10.1.10.1 i get the spin on Chrome and ERR_CONNECTION_RESET thats all nothing. I tried using WIFI, the router that is plugged into the modem and hardwire directly into the modem, no ...
@LeiYang88 wrote:. Hello, I cant seem to find my login on the "10.0.0.1" admin tool page. I have factory reset the router, making sure the LEDs turned off and tried the default "admin" for username and "password" password, but it didn't seem to work.
Got the new modem installed and it worked great for a couple days, it is now blocking access to 10.1.10.1 again. Tried rebooting the modem and still get no response, could this be from a firmware update that the new modem downloaded over the weekend, it is very odd that it stops working but I can still ping 10.1.10.1. 0.
To log into your Business Gateway, the default username is cusadmin. The default password is highspeed. After you have logged in to the Comcast Business IP Gateway, you can configure the gateway settings listed in the menu. This would not be the case if one of your admin's updated it after logging in previously with these credentials.
The User Manual for the device you have should have the default login and password. You can also search this forum for threads discussing login/passwords.