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  2. When Massachusetts’ 911 system went down, these ... - AOL

    www.aol.com/massachusetts-911-system-went-down...

    Yet there is a reason 911 dispatch centers have largely made the old technology obsolete. The fire alarm boxes only allow one-way communication, and there’s no method to communicate any further ...

  3. 911 (emergency telephone number) - Wikipedia

    en.wikipedia.org/wiki/911_(emergency_telephone...

    The first use of a national emergency telephone number began in the United Kingdom in 1937 using the number 999, which continues to this day. [6] In the United States, the first 911 service was established by the Alabama Telephone Company and the first call was made in Haleyville, Alabama, in 1968 by Alabama Speaker of the House Rankin Fite and answered by U.S. Representative Tom Bevill.

  4. Computer-aided dispatch - Wikipedia

    en.wikipedia.org/wiki/Computer-aided_dispatch

    Left picture is dispatcher console position. Right picture is supervisor's console. At right is a drawing showing basic controls for a single channel. Ambulance dispatch center in Austria. Console with CAD and voice switch. Typical of local government dispatching facilities, the Denver RTD's facility is one example of a transit dispatch center.

  5. Can dispatchers pinpoint a 911 caller's location? It's ... - AOL

    www.aol.com/dispatchers-pinpoint-911-callers...

    The RapidSOS tool is free to 911 dispatch centers. Milwaukee Fire Department officials have not answered questions, both in person and by email, about whether their call takers and dispatchers use ...

  6. Nave: Change in law complicates 911 hiring - AOL

    www.aol.com/nave-change-law-complicates-911...

    A change in state law approved earlier this year complicated hiring for 911 dispatch centers, and state 911 officials are hoping legislators will address the issue in the coming legislative session.

  7. Emergency telephone number - Wikipedia

    en.wikipedia.org/wiki/Emergency_telephone_number

    The emergency dispatcher may find it necessary to give urgent advice in life-threatening situations. Some dispatchers have special training in telling people how to perform first aid or CPR. In many parts of the world, an emergency service can identify the telephone number that a call has been placed from.

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