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The technical failure affected check-in, boarding and the company website. It led to the airline having to cancel most flights to and from Dublin Airport to Europe and the UK after 2pm.
Online check-in is the process in which passengers confirm their presence on a flight via the Internet and typically print their own boarding passes. Depending on the carrier and the specific flight, passengers may also enter details such as meal options and baggage quantities and select their preferred seating.
DUBLIN (Reuters) -Aer Lingus said it had resolved an IT problem that led it to cancel 51 flights between Dublin airport and other European destinations on Saturday as check-in and boarding was ...
Today, DCS mostly (98%) manage e-tickets using interfaces from a number of devices, including check-in kiosks, online check-in, mobile boarding cards, and baggage handling. DCS are able to identify, capture and update reservations from an airline's computer reservation system for passengers stored in a so-called passenger name record (PNR).
A boarding pass or boarding card is a document provided by an airline during airport check-in, giving a passenger permission to enter the restricted area of an airport (also known as the airside portion of the airport) and to board the airplane for a particular flight. At a minimum, it identifies the passenger, the flight number, the date, and ...
If a traveler's bags are delayed or lost, airlines have to compensate them.
These sites store a passenger's flight information and then when the airline opens up for online check-in the data is transferred to the airline and the boarding pass is emailed back to the customer. With this e-ticket technology, if a passenger receives his boarding pass remotely and is travelling without check-in luggage, he may bypass ...
Aer Lingus (/ ˌ ɛər ˈ l ɪ ŋ ɡ ə s / air LING-gəs; an anglicisation of the Irish aerloingeas [ˌeːɾˠˈl̪ˠɪɲɟəsˠ], meaning "air fleet") [a] is the flag carrier of Ireland. Founded by the Irish Government, it was privatised between 2006 and 2015, and it is now a wholly owned subsidiary of International Airlines Group (IAG).