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The objective of the OLA is to present a clear, concise and measurable description of the service provider's internal support relationships. OLA is sometimes expanded to other phrases but they all have the same meaning: organizational-level agreement; operating-level agreement; operations-level agreement. OLA is not a substitute for an SLA.
The SLA is the entire agreement that specifies what service is to be provided, how it is supported, times, locations, costs, performance, and responsibilities of the parties involved. SLOs are specific measurable characteristics of the SLA such as availability, throughput, frequency, response time, or quality.
OnlyOffice (formerly TeamLab), stylized as ONLYOFFICE, is a free software office suite and ecosystem of collaborative applications. It consists of online editors for text documents, spreadsheets, presentations, forms and PDFs, and the room-based collaborative platform.
an Office suite; allows to export (and import, with accuracy limitations) PDF files. Microsoft Word 2013: Proprietary: Desktop software. The 2013 edition of Office allows PDF files to be converted into a format that can be edited. Nitro PDF Reader: Trialware: Text highlighting, draw lines and measure distances in PDF files. Nitro PDF Pro ...
A service-level agreement is an agreement between two or more parties, where one is the customer and the others are service providers. This can be a legally binding formal or an informal "contract" (for example, internal department relationships). The agreement may involve separate organizations or different teams within one organization.
Software as a service: No InstallShield: Flexera Software: Active Trialware: Yes Yes No Advanced Installer Caphyon Active Trialware: Yes Yes Yes NSIS: Nullsoft: Active zlib License: No No Orca (Part of Windows SDK) Microsoft: Active Freeware (proprietary) Yes; exclusively Wise: Wise Solutions, Inc. Discontinued Non-free No WiX: Outercurve ...
Windows Installer (msiexec.exe, previously known as Microsoft Installer, [3] codename Darwin) [4] [5] is a software component and application programming interface (API) of Microsoft Windows used for the installation, maintenance, and removal of software. The installation information, and optionally the files themselves, are packaged in ...
ERPNext is a free and open-source integrated Enterprise resource planning (ERP) software developed by an Indian software company Frappe Technologies Pvt. Ltd. [2] [3] It is built on the MariaDB database system using Frappe, a Python based server-side framework. [4] ERPNext is a generic ERP software used by manufacturers, distributors and ...