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  2. American Airlines fined $50M over complaints of damaged ... - AOL

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    The airline also damaged thousands of wheelchairs, according to the complaints. Fort Worth-based American Airlines must pay a $25 million fine and is required to pay an additional $25 million if ...

  3. Which US airlines have had most passenger complaints this ...

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  4. U.S. airlines saw a massive increase in passenger complaints ...

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    If you lodged a complaint to an airline about its performance this year, you are far from alone. U.S. airlines saw a massive increase in passenger complaints the first half of 2022 Skip to main ...

  5. American Airlines - Wikipedia

    en.wikipedia.org/wiki/American_Airlines

    American Airlines ordered 25 DC-10s in its first order. [16] [17] The DC-10 made its first flight on August 29, 1970, [18] and received its type certificate from the FAA on July 29, 1971. [19] On August 5, 1971, the DC-10 entered commercial service with American Airlines on a round-trip flight between Los Angeles and Chicago. [20]

  6. Airline complaints - Wikipedia

    en.wikipedia.org/wiki/Airline_complaints

    In the US, Southwest Airlines had the lowest rate of complaints in 2006, with 0.11 complaints per 100,000 passengers, while US Airways and United Airlines had the worst rate of complaints, both with 1.36 complaints per 100,000 passengers. [7] US Airways is also the US airline with the worst on-time performance, which might explain its rate of ...

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  8. The number of complaints against airlines has skyrocketed ...

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    In April 2022, passengers made 3,173 complaints against US airlines, mostly due to refunds, cancellations, delays, and mishandled baggage.

  9. American Customer Satisfaction Index - Wikipedia

    en.wikipedia.org/wiki/American_Customer...

    The American Customer Satisfaction Index (ACSI) is an economic indicator that measures the satisfaction of consumers across the U.S. economy. It is produced by the American Customer Satisfaction Index (ACSI LLC) based in Ann Arbor, Michigan .