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2. Business management tools - Wikipedia

   en.wikipedia.org/wiki/Business_management_tools

   Tools used for controlling and improving business processes. Tools used for data consolidation and decision making. Nowadays, management tools have evolved dramatically in the last decade thanks to fast technology advances, so fast that it is difficult to select the best business tools for any situation in any company. [4]

3. ISO 44001 - Wikipedia

   en.wikipedia.org/wiki/ISO_44001

   ISO 44001 Collaborative business relationship management systems – Requirements and framework is an international standard published on 1 March 2017 by the International Organization for Standardization. [1] It is based on British Standard BS 11000, initially developed from 2006 as PAS 11000 (2006). ISO 44001 is now aligned to the high level ...

4. Business relationship management - Wikipedia

   en.wikipedia.org/wiki/Business_relationship...

   Business Relationship Management (BRM) is viewed as a philosophy, capability, discipline, and role to evolve culture, build partnerships, drive value, and satisfy purpose. [ 1 ] BRM is distinct from enterprise relationship management and customer relationship management although it is related.

5. Capsule (CRM) - Wikipedia

   en.wikipedia.org/wiki/Capsule_(CRM)

   Capsule is a customer relationship management (CRM) software-as-a-service web application and mobile app developed by Zestia, a privately-held software company that operates globally and was founded in 2009. [1] [2]

6. Sales force management system - Wikipedia

   en.wikipedia.org/wiki/Sales_force_management_system

   Salesforce management systems (also sales force automation systems (SFA)) are information systems used in customer relationship management (CRM) marketing and management that help automate some sales and sales force management functions. They are often combined with a marketing information system, in which case they are often called CRM systems

7. eCRM - Wikipedia

   en.wikipedia.org/wiki/ECRM

   The eCRM or electronic customer relationship management encompasses all standard CRM functions with the use of the net environment i.e., intranet, extranet and internet. Electronic CRM concerns all forms of managing relationships with customers through the use of information technology ( IT ).