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  2. Customer relationship management - Wikipedia

    en.wikipedia.org/wiki/Customer_relationship...

    CRM systems that track and measure marketing campaigns over multiple networks, tracking customer analysis by customer clicks and sales. Some CRM software is available as a software as a service (SaaS), delivered via the internet and accessed via a web browser instead of being installed on a local computer. Businesses using the software do not ...

  3. Sales force management system - Wikipedia

    en.wikipedia.org/wiki/Sales_force_management_system

    Salesforce management systems (also sales force automation systems (SFA)) are information systems used in customer relationship management (CRM) marketing and management that help automate some sales and sales force management functions. They are often combined with a marketing information system, in which case they are often called CRM systems.

  4. Conference room pilot - Wikipedia

    en.wikipedia.org/wiki/Conference_room_pilot

    A commercial advantage of a conference room pilot is that it may allow the customer to prove that the new software will do the job (meets business requirements and expectations) before committing to buying the software, thus avoiding buying an inappropriate application.

  5. Enterprise resource planning - Wikipedia

    en.wikipedia.org/wiki/Enterprise_resource_planning

    Customer relationship management (CRM): sales and marketing, commissions, service, customer contact, call center support – CRM systems are not always considered part of ERP systems but rather business support systems (BSS) Supplier relationship management (SRM): suppliers, orders, payments.

  6. Traceability matrix - Wikipedia

    en.wikipedia.org/wiki/Traceability_matrix

    A requirements traceability matrix may be used to check if the current project requirements are being met, and to help in the creation of a request for proposal, [2] software requirements specification, [3] various deliverable documents, and project plan tasks. [4]

  7. Software requirements specification - Wikipedia

    en.wikipedia.org/wiki/Software_requirements...

    A software requirements specification (SRS) is a description of a software system to be developed.It is modeled after the business requirements specification.The software requirements specification lays out functional and non-functional requirements, and it may include a set of use cases that describe user interactions that the software must provide to the user for perfect interaction.

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