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To redress these problems, health communication professionals have recommended programs for improving physician communication with patients. One recommendation is to improve medical student training by adding lectures, workshops, and supervised encounters with patients to teach interpersonal and communication skills as a core competency. [58]
If a patient understands, they are able to "teach-back" the information accurately. This is a communication method intended to improve health literacy. There can be a significant gap in the perception of how much a patient needs information, or how effective a provider's communication is. [1]
Active listening is a critical communication skill with significant applications in both healthcare and education. In healthcare, active listening enables practitioners to understand better patients’ concerns, including unspoken fears or expectations, which can lead to improved diagnoses, treatment adherence, and patient satisfaction.
The importance of nonverbal communication is noted. [1] The model is based on 71 skills and techniques that improve patient interviews. [2] These include maintaining eye contact, active listening (not interrupting, giving verbal cues), summarizing information frequently, asking about patient ideas and beliefs, and showing empathy. [2]
Health coaching is the use of evidence-based skillful conversation, clinical interventions and strategies to actively and safely engage client/patients in health behavior change. Health coaches are certified or credentialed to safely guide clients and patients who may have chronic conditions or those at moderate to high risk for chronic conditions.
These factors also contribute to the patient's perception of a positive nurse-patient relationship. Patient responses indicate that timeliness, attentiveness, and time spent in communication improved the patient's perception of a positive nurse-patient relationship. A therapeutic nurse-patient relationship increases the patient's trust in the ...