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  2. Change management - Wikipedia

    en.wikipedia.org/wiki/Change_management

    John P. Kotter, a pioneer of change management, invented the 8-Step Process for Leading Change. John P. Kotter, the Konosuke Matsushita Professor of Leadership, Emeritus, at the Harvard Business School is considered the most influential expert of change management. [29] He invented the 8-Step Process for Leading Change. It consists of eight stages:

  3. Change management (engineering) - Wikipedia

    en.wikipedia.org/wiki/Change_management...

    Finally, the project manager verifies the change and closes this entry in the change log. Figure 2: Example change request for the car industry. Another typical area for change request management in the way it is treated here, is the manufacturing domain. Take for instance the design and production of a car. If for example the vehicle's air ...

  4. Business process re-engineering - Wikipedia

    en.wikipedia.org/wiki/Business_process_re...

    Many people fail to understand that change is not an event, but rather a management technique. Change management is the discipline of managing change as a process, with due consideration that employees are people, not programmable machines. [18] Change is implicitly driven by motivation which is fueled by the recognition of the need for change.

  5. MoSCoW method - Wikipedia

    en.wikipedia.org/wiki/MoSCoW_method

    The MoSCoW method is a prioritization technique used in management, business analysis, project management, and software development to reach a common understanding with stakeholders on the importance they place on the delivery of each requirement; it is also known as MoSCoW prioritization or MoSCoW analysis.

  6. Continual improvement process - Wikipedia

    en.wikipedia.org/wiki/Continual_improvement_process

    Some see continual improvement processes as a meta-process for most management systems (such as business process management, quality management, project management, and program management). [3] W. Edwards Deming , a pioneer of the field, saw it as part of the 'system' whereby feedback from the process and customer were evaluated against ...

  7. Change control - Wikipedia

    en.wikipedia.org/wiki/Change_control

    Within quality management systems (QMS) and information technology (IT) systems, change control is a process—either formal or informal [1] —used to ensure that changes to a product or system are introduced in a controlled and coordinated manner. It reduces the possibility that unnecessary changes will be introduced to a system without ...

  8. Situation, task, action, result - Wikipedia

    en.wikipedia.org/wiki/Situation,_task,_action...

    The situation, task, action, result (STAR) format is a technique [1] used by interviewers to gather all the relevant information about a specific capability that the job requires. [ citation needed ] Situation : The interviewer wants you to present a recent challenging situation in which you found yourself.

  9. Business analysis - Wikipedia

    en.wikipedia.org/wiki/Business_Analysis

    Business analysis is a professional discipline [1] focused on identifying business needs and determining solutions to business problems. [2] Solutions may include a software-systems development component, process improvements, or organizational changes, and may involve extensive analysis, strategic planning and policy development.