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The Department of Prices and Consumer Protection was established in 1974. This was the first time a government department's title made reference to consumer protection. In 2011 Consumer Minister Edward Davey announced plans within a policy document called Better Choices, Better Deals: Consumers Powering Growth to ensure that businesses would provide key information to their customers on how ...
A super-complaint, as defined in section 11(1) of the UK's Enterprise Act 2002, is a complaint submitted by a designated consumer body stating that "any feature, or combination of features, of a market in the UK for goods or services is or appears to be significantly harming the interests of consumers". [2]
In the US, Southwest Airlines had the lowest rate of complaints in 2006, with 0.11 complaints per 100,000 passengers, while US Airways and United Airlines had the worst rate of complaints, both with 1.36 complaints per 100,000 passengers. [7] US Airways is also the US airline with the worst on-time performance, which might explain its rate of ...
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Volvo Buses (Volvo Bus Corporation; formal name: Volvo Bussar AB), stylized as VOLVO, is a subsidiary and a business area of the Swedish vehicle maker Volvo, which ...
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Volvo cars have long been marketed as safe and the company has stressed their historic reputation for solidity and reliability in marketing campaigns. Volvo uses high-tech safety systems as standard equipment in new vehicles. [citation needed] Prior to strong government safety regulation Volvo had been at the forefront of safety engineering. [56]