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In order to protect the privacy and security of the deceased user's account, any decision regarding a request will be made only after a careful review. Note: This help page applies to U.S. accounts only. Requests submitted for non-U.S. accounts will not be accepted and will not receive a response. Requesting to close an AOL account
In the case of a joint account, you or the joint account holder, will simply need to remove the deceased’s name from the account. For all other cases, you will need to cancel the account.
A memorialized account serves as a place where family and friends can share memories to celebrate the deceased person’s life, with the word “Remembering” shown next to the deceased person ...
Get the Death Certificates. When someone dies, getting an official, certified copy of the death certificate is critical to closing out their estate, which includes settling financial accounts.
• Each username on an account must be closed separately. • Primary usernames can't be closed until 30 days after all additional usernames and designated primary usernames are closed. • You can only close your account if it has no remaining balance and it's been 90 days since you canceled your active subscriptions and paid plans.
Digital inheritance is the passing down of digital assets to designated (or undesignated) beneficiaries after a person’s death as part of the estate of the deceased. What was traditionally passed down as physical assets – analog materials such as letters, financial paperwork, photographs, or books – now exist for many people almost entirely in digital form as email, online banking ...