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Reset a forgotten password. Use Sign-in Helper, AOL's password reset and account recovery tool, to get back in to your account. Go to the Sign-in Helper. Enter one of the account recovery items listed. Click Continue. Follow the instructions given in the Sign-in Helper. Change your password. From a desktop or mobile web browser:
To manage and recover your account if you forget your password or username, make sure you have access to the recovery phone number or alternate email address you've added to your AOL account. If you know your username but need to reset your password, make sure you create a strong password after you're back in your account.
Tell us one of the following to get started: Sign-in email address or mobile number; Recovery phone number; Recovery email address
If you need assistance with logging into your account, Account Pro by AOL is a service that connects you to an AOL specialist by phone. Account Pro specialists are available 24/7 and can help with password resets, your LastPass Premium subscription, and your McAfee Multi Access subscription included with Account Pro.
If you have forgotten your password and you previously entered an email address when signing up for the account or in your Preferences, and you still have access to that email account, then this special page can help you recover access to your account.
Mobile users, physically away from the corporate network, who forgot their PC's login password. Passwords cached by the operating system or browser, which might continue to be offered to servers after a password change that was initiated on another computer (help desk, password management web server, etc.) and therefore trigger an intruder lockout.
Using 389 Directory Server: IBM Tivoli Directory Server IBM: Proprietary: 2024, Oct 7 7.5 LDAPJS. [5] Mark Cavage [6] MIT: 2009, May 27th 2025 23.6.1 Implementation of LDAP in JavaScript on Node.js: Mandriva Directory Server: Mandriva development team GPL: 2011 2021, Nov 23 Now part of Mandriva Management Console: Meerkat DSA Wildboar Software MIT
Create a long and unique password – Consider creating or changing a password to a length of at least 16 characters. It should include upper and lower case letters, numbers, special characters ...