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Social problem-solving, in its most basic form, is defined as problem solving as it occurs in the natural environment. [1] More specifically it refers to the cognitive-behavioral process in which one works to find adaptive ways of coping with everyday situations that are considered problematic.
Social psychologists look into the person-environment relationship aspect of the problem and independent and interdependent problem-solving methods. [7] Problem solving has been defined as a higher-order cognitive process and intellectual function that requires the modulation and control of more routine or fundamental skills.
Problem solving consists in using generic or ad hoc methods, in an orderly manner, for finding solutions to problems. Some of the problem-solving techniques developed and used in artificial intelligence , computer science , engineering , mathematics , medicine , etc. are related to mental problem-solving techniques studied in psychology .
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The more common problem-solving approach includes a description of the problem, an assessment of the problem, and plan and execute interventions to resolve or mitigate the impact of the problem. This is followed by an evaluation determining the success of the intervention and follow-up if necessary. [16]
The social problem-solving skills that the course focused on included interpersonal sensitivity, means-end thinking, and planning and anticipation. Having more programs like this would make students more prepared in social decision-making and any social situation necessarily in the future.
The term "soft skills" was created by the U.S. Army in the late 1960s. It refers to any skill that does not employ the use of machinery. The military realized that many important activities were included within this category, and in fact, the social skills necessary to lead groups, motivate soldiers, and win wars were encompassed by skills they had not yet catalogued or fully studied.
A T-group or training group (sometimes also referred to as sensitivity-training group, human relations training group or encounter group) is a form of group training where participants (typically between eight and fifteen people) learn about themselves (and about small group processes in general) through their interaction with each other.