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  2. Microsoft Dynamics 365 - Wikipedia

    en.wikipedia.org/wiki/Microsoft_Dynamics_365

    Microsoft Dynamics 365 is an integrated suite of enterprise resource planning (ERP) and customer relationship management (CRM) applications offered by Microsoft. [1] Combines various functions such as sales, customer service, field service, operations, finance, marketing, and project service automation into a single platform.

  3. Microsoft Online Services - Wikipedia

    en.wikipedia.org/wiki/Microsoft_Online_Services

    Additionally, customer expectations are different, as outsourcing services to Microsoft is done to avoid problems. Thus, when issues arise, customers anticipate a rapid resolution by Microsoft. To meet these expectations, Microsoft has established dedicated BPOS and Office 365 support desks in the United States and Ireland for the EMEA region ...

  4. Microsoft 365 is experiencing an outage. Here's what to know.

    www.aol.com/news/microsoft-365-experiencing...

    Microsoft is investigating an issue with its Microsoft 365 service and its Teams app, with some users reporting to DownDetector that they are having problems using services such as Exchange and ...

  5. Get Help - Wikipedia

    en.wikipedia.org/wiki/Get_Help

    Get Help, known as Contact Support before the Windows 10 Creators Update, [2] is a built-in interface for communicating with Microsoft customer service employees over the Internet. The opening screen requests that the user specify a product and explain a problem with it.

  6. Microsoft 365 - Wikipedia

    en.wikipedia.org/wiki/Microsoft_365

    Microsoft 365 is a product family of productivity software, collaboration and cloud-based services owned by Microsoft.It encompasses online services such as Outlook.com, OneDrive, Microsoft Teams, programs formerly marketed under the name Microsoft Office (including applications such as Word, Excel, PowerPoint, and Outlook on Microsoft Windows, macOS, mobile devices, and on the web), and ...

  7. Microsoft - Wikipedia

    en.wikipedia.org/wiki/Microsoft

    Microsoft Corporation is an American multinational technology conglomerate headquartered in Redmond, Washington. [2] Founded in 1975, the company became highly influential in the rise of personal computers through software like Windows, and the company has since expanded to Internet services, cloud computing, video gaming and other fields.

  8. Kathleen Hogan - Wikipedia

    en.wikipedia.org/wiki/Kathleen_Hogan

    Microsoft was one of Hogan's clients at McKinsey, and she was hired by Kevin Johnson in 2003. [3] [4] In 2005, she became the Corporate Vice President of Customer Service and Support and in 2009, the Corporate Vice President of Microsoft Worldwide Services, which includes customer service, enterprise support and consulting with 20,000+ employees.

  9. List of Microsoft 365 applications and services - Wikipedia

    en.wikipedia.org/wiki/List_of_Microsoft_365...

    Microsoft 365 is a family of productivity software, collaboration and cloud-based services, encompassing online services, products formerly marketed under Microsoft Office, and enterprise products and services. This list contains all the programs that are, or have been, in Microsoft Office since it was released for classic Mac OS in 1989, and ...