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  2. Business process management - Wikipedia

    en.wikipedia.org/wiki/Business_process_management

    The Workflow Management Coalition, [6] BPM.com [7] and several other sources [8] use the following definition: Business process management (BPM) is a discipline involving any combination of modeling, automation, execution, control, measurement and optimization of business activity flows, in support of enterprise goals, spanning systems, employees, customers and partners within and beyond the ...

  3. Business process - Wikipedia

    en.wikipedia.org/wiki/Business_process

    A business process, business method, or business function is a collection of related, structured activities or tasks performed by people or equipment in which a specific sequence produces a service or product (that serves a particular business goal) for a particular customer or customers.

  4. Swimlane - Wikipedia

    en.wikipedia.org/wiki/Swimlane

    Parallel lines divide the chart into lanes, with one lane for each person, group or sub process. Lanes are labelled to show how the chart is organized. In the accompanying example, the vertical direction represents the sequence of events in the overall process, while the horizontal divisions depict what sub-process is performing that step.

  5. Workforce management - Wikipedia

    en.wikipedia.org/wiki/Workforce_management

    Workforce management (WFM) is an institutional process that maximizes performance levels and competency for an organization.The process includes all the activities needed to maintain a productive workforce, such as field service management, human resource management, performance and training management, data collection, recruiting, budgeting, forecasting, scheduling and analytics.

  6. Business Process Model and Notation - Wikipedia

    en.wikipedia.org/wiki/Business_Process_Model_and...

    exclusive decision and merging. both data-based and event-based. data-based can be shown with or without the "x" marker. inclusive decision and merging. complex – complex conditions and situations. parallel forking and joining. exclusive decision and merging. both data-based and event-based. exclusive can be shown with or without the "x" marker.

  7. Data-flow diagram - Wikipedia

    en.wikipedia.org/wiki/Data-flow_diagram

    The DFD also provides information about the outputs and inputs of each entity and the process itself. A data-flow diagram has no control flow — there are no decision rules and no loops. Specific operations based on the data can be represented by a flowchart. [1] There are several notations for displaying data-flow diagrams.

  8. Enterprise resource planning - Wikipedia

    en.wikipedia.org/wiki/Enterprise_resource_planning

    This enables more informed and data-driven decision-making processes across the organization, leading to improved strategic planning, resource allocation, and overall business performance. Moreover, ERP systems facilitate better forecasting and trend analysis, helping businesses anticipate market changes, identify opportunities, and mitigate ...

  9. Data-informed decision-making - Wikipedia

    en.wikipedia.org/wiki/Data-informed_decision-making

    Data-informed decision-making (DIDM) gives reference to the collection and analysis of data to guide decisions that improve success. [1] Another form of this process is referred to as data-driven decision-making, "which is defined similarly as making decisions based on hard data as opposed to intuition, observation, or guesswork."