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• Restore your browser's default settings in Chrome. While Internet Explorer may still work with some AOL products, it's no longer supported by Microsoft and can't be updated. Because of this, we recommend you download a supported browser for a more reliable and secure experience.
Close Desktop Gold and relaunch • Open task manaager • End task on ALL "AOL Desktop.exe" • Open Desktop Gold • If the issue still exists, proceed to the next step. Restart the computer • Restart your computer and restart Desktop Gold • If the issue still exists, proceed to the next step. Uninstall/Reinstall Desktop Gold
A web browser's cache stores temporary instances of web pages, allowing them to load faster next time you visit. Clearing your browser's cache is recommended if you're experiencing things like pages freezing, not loading, or being unresponsive.
File Explorer is the default user interface for accessing and managing the file systems, but it is possible to perform such tasks on Windows without File Explorer. For example, the File Run menu option in Task Manager on Windows NT or later functions independently of File Explorer, as do commands run within a command prompt window.
Classic Shell is a computer program for Microsoft Windows that provides user interface elements intended to restore familiar features from past versions of Windows. [4] It focuses on the Start menu, File Explorer and Internet Explorer — three major components of the Windows shell although it also does some minor tweaks for the Windows Taskbar.
In late 2015, an adware replica of Chrome named "eFast" appeared, which would usurp the Google Chrome installation and hijack file type associations to make shortcuts for common file types and communication protocols link to itself, and inject advertisements into web pages. Its similar-looking icon was intended to deceive users.
• Chrome - Get it for the first time or update your current version. • Edge - Comes pre-installed with Windows 10. Get the latest update. If you're still having trouble loading web pages using the latest version of your web browser, try our steps to clear your cache.
Disable Protected Mode in Internet Explorer. Protected mode is enable by default and may interfere with AOL Mail. If you're continuing to have trouble accessing mail, turn Protected Mode off: 1. Click Tools. 2. Click Internet Options. 3. Click the Security tab. 4. Deselect "Enable Protected Mode." 5. Restart Internet Explorer and sign in to AOL ...