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Cells were added in March 2007 for Ahmedabad, Bangalore, Jaipur, Kolkata, Lucknow and Pune, taking the total number of VTM Cells to 34. [6] VTM Cells were renamed to Telecom Enforcement Resource and Monitoring (TERM) Cells, with effect from 5 August 2008.
E-Daakhil is an online portal launched on 7 September 2020 by The National Consumer Disputes Redressal Commission (NCDRC) for online and offline filing of complaints by aggrieved consumers and also facilitates of digital payments related to it. [1] The portal is available in Consumer Redressal Commissions of various states of India. [2] [3] [4] [5]
On 6 June 2017, TRAI launched three new apps and a web portal to highlight the telecom services that are being offered to the users. Mycall app, MySpeed app and Do not disturb (DND 2.0) apps can be used to ensure that there is transparency between what consumers are paying for and what telecom operators are promising to provide at a certain rate.
District Commission (earlier referred to as District Forum) can accept complaints from consumer if the value of goods or services is up to ₹1 crore (Earlier limit was ₹20 lakh). [ 13 ] [ 14 ] State Commission can accept complaints from consumer if the value of goods or services is more than ₹1 crore but less than ₹10 crores ( earlier ...
Grievance Redressal is a management- and governance-related process used commonly in India.While the term "Grievance Redressal" primarily covers the receipt and processing of complaints from citizens and consumers, a wider definition includes actions taken on any issue raised by them to avail services more effectively.
The Police Complaints Authority were to be established at the state and district levels following the judgement by the 2006 Supreme Court of India, in the Prakash Singh and Ors. v. Union of India and Ors. AIR 2006 SCC 1 Case, [7] in response to the huge volume of complaints against the police and the endemic lack of accountability. [8] [9]
The Unique Identification Authority of India is a central government agency of India. [6] Its objective is to collect the biometric and demographic data of residents, store them in a centralised database, and issue a 12-digit unique identity number called Aadhaar to each resident.
[2] [3] H. Warren Knight, a former California Superior Court judge, founded JAMS in 1979 in Santa Ana, California. [4] A 1994 merger with Endispute of Washington, D.C. made JAMS into the largest private arbitration and mediation service in the country. [5] It is one of the major arbitration administration organizations in the United States.