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  2. Customer service - Wikipedia

    en.wikipedia.org/wiki/Customer_service

    Customer support is a range of consumer services to assist customers in making cost-effective and correct use of a product. [9] It includes assistance in planning, installation, training, troubleshooting, maintenance, upgrading, and disposal of a product. [9]

  3. Service (economics) - Wikipedia

    en.wikipedia.org/wiki/Service_(economics)

    A restaurant waiter is an example of a service-related occupation. A service is an act or use for which a consumer, company, or government is willing to pay. [1] Examples include work done by barbers, doctors, lawyers, mechanics, banks, insurance companies, and so on.

  4. Congress of Unions of Employees in the Public and Civil ...

    en.wikipedia.org/wiki/Congress_of_Unions_of...

    Kesatuan Pekerja-pekerja Kumpulan Perusahaan dan Buruh Kasar Majlis Bandaraya Perbandaran dan Daerah Bahagian Kuching dan Samarahan; Kesatuan Pekerja Awam Kementerian Pertahanan Malaysia (KESATRIA Sarawak) Kesatuan Pekerja-pekerja Gaji Hari dan IMG JKR Sarawak; Kesatuan Kakitangan Awam Polis Sarawak (SPOCSU) Kesatuan Guru-guru Bumiputera Sarawak

  5. Customer satisfaction - Wikipedia

    en.wikipedia.org/wiki/Customer_satisfaction

    Customer satisfaction is a term frequently used in marketing to evaluate customer experience.It is a measure of how products and services supplied by a company meet or surpass customer expectation.

  6. Business Process Model and Notation - Wikipedia

    en.wikipedia.org/wiki/Business_Process_Model_and...

    Example of a Business Process Model and Notation for a process with a normal flow. Business Process Model and Notation (BPMN) is a graphical representation for specifying business processes in a business process model.

  7. Customer - Wikipedia

    en.wikipedia.org/wiki/Customer

    Early societies relied on a gift economy based on favours. Later, as commerce developed, less permanent human relations were formed, depending more on transitory needs rather than enduring social desires.

  8. Pingat Perkhidmatan Setia - Wikipedia

    en.wikipedia.org/wiki/Pingat_Perkhidmatan_Setia

    In 1963, after the independence of Sarawak within the formation of Malaysia, the badge was renamed as the 'Long Service Medal' or 'Pingat Perkhidmatan Lama'. Again, on 24 May 1996, the medal's name was changed again to the 'Pingat Perkhidmatan Setia', in accordance of Surat Pekeliling (Bil.Perj.19/96), dated 24 May 1996.

  9. Public Services Commission of Malaysia - Wikipedia

    en.wikipedia.org/wiki/Public_Services_Commission...

    The Public Services Commission of Malaysia (Malay: Suruhanjaya Perkhidmatan Awam Malaysia; Jawi: سوروهنجاي ڤرخدمتن عوام ‎), abbreviated SPA or PSC, is established by Article 139 of the Constitution of Malaysia. It is responsible for the general administration of the Public Services of Malaysia's Federal Government.

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    definisi perkhidmatan pelanggan umum yang digunakan dan fungsinya