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Filters - Review your settings to see if filters are sending emails to another folder. If you find any unexpected filters, check to see if your account may have been compromised. Search for them - Locate misplaced emails using our basic or advanced search options. Spam and Trash - These folders don't show in search results. Check them manually.
Are important emails not showing up in your Inbox? Emails from specific senders may be set up to go to the trash or other folders. Check your settings to view or change where they're going. • If you've set up filters, the settings may be routing some emails to the trash.
Check for emails in your Spam folder. If you find emails in your Spam folder that don't belong there, you'll need to mark the messages as "not spam." 1. Sign in to AOL Mail. 2. Click the Spam folder. 3. Select the message that isn't spam. 4. At the top of the page, click Not Spam.
6. Click on any folder under Saved on My PC to access your locally stored emails. 7. Double click an email to open it. 8. Click the File menu in the upper left corner of the screen. 9. Click Save 10. Enter a file name and select a format (text or HTML). 11. Click Save.
1. Click the Settings icon | select More Settings. 2. Click Filters. 3. Click the the filter you want to edit. 4. Edit the filter name, rules, or folder. 5. Click Save.
1. Go to AOL Mail. 2. Next to the search box, click the Drop down icon . 3. Select the part of your account you want to search. 4. Click the Search icon.
If your contacts are getting emails you didn't send, your sent folder is full of messages you didn't send, or you're missing folders, it could be a sign that your account has been compromised or hacked. If you notice these signs, you may also end up having problems with sending or composing mail.
But if you want to totally clean out your spam folder and delete all spam emails in one fell swoop, look for the option to select all spam emails, then delete them with a single click.