When.com Web Search

Search results

1. Results From The WOW.Com Content Network

2. Customer relationship management - Wikipedia

   en.wikipedia.org/wiki/Customer_relationship...

   v. t. e. Customer relationship management (CRM) is a process in which a business or other organization administers its interactions with customers, typically using data analysis to study large amounts of information. [1] CRM systems compile data from a range of different communication channels, including a company's website, telephone (which ...

3. Social CRM - Wikipedia

   en.wikipedia.org/wiki/Social_CRM

   The key benefit of social CRM is the ability for companies to interact with customers in a multichannel retailing environment (commonly referred to as omnichannel) and talk to customers the way they talk to each other. [4] [5] Social CRM enables companies to track a customer's social influence and source data from conversations occurring ...

4. Mashup (web application hybrid) - Wikipedia

   en.wikipedia.org/wiki/Mashup_(web_application...

   A mashup (computer industry jargon), in web development, is a web page or web application that uses content from more than one source to create a single new service displayed in a single graphical interface. For example, a user could combine the addresses and photographs of their library branches with a Google map to create a map mashup. [1]

5. Extract, transform, load - Wikipedia

   en.wikipedia.org/wiki/Extract,_transform,_load

   t. e. In computing, extract, transform, load (ETL) is a three-phase process where data is extracted from an input source, transformed (including cleaning), and loaded into an output data container. The data can be collated from one or more sources and it can also be output to one or more destinations. ETL processing is typically executed using ...

6. eCRM - Wikipedia

   en.wikipedia.org/wiki/ECRM

   eCRM. The eCRM or electronic customer relationship management coined by Oscar Gomes encompasses all standard CRM functions with the use of the net environment i.e., intranet, extranet and internet. Electronic CRM concerns all forms of managing relationships with customers through the use of information technology (IT).

7. Service-oriented architecture - Wikipedia

   en.wikipedia.org/wiki/Service-oriented_architecture

   In software engineering, service-oriented architecture (SOA) is an architectural style that focuses on discrete services instead of a monolithic design. [1] SOA is a good choice for system integration. [2] By consequence, it is also applied in the field of software design where services are provided to the other components by application ...