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The AOL Help site is your starting point for getting support from AOL. Support may come via phone, chat, social media or help articles, depending on the question or issue you have.
Call forwarding, or call diversion, is a telephony feature of all telephone switching systems which redirects a telephone call to another destination, which may be, for example, a mobile or another telephone number where the desired called party is available. Call forwarding was invented by Ernest J. Bonanno.
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To activate Remote Access to Call Forwarding, a subscriber calls a provider-supplied Remote Access Directory Number, enters the telephone number of the line to be redirected along with a personal identification number (PIN), a vertical service code (such as 72# or *73) and the number to which the calls are to be forwarded.
Extended area service (EAS) is a telecommunication service by which telephone calls to certain points beyond the local calling area are not charged or not detail-billed. [1] [2] If the service is subscribed by a customer, other customers have no access to the benefit and are billed standard long-distance charges.
A third number call or third party call is an operator assisted telephone call that can be billed to the party other than the calling and called party. The operator calls the third number for the party to accept the charges before the call can proceed. Time and charges was a service that could be requested of an operator before a call began ...
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