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In the following years, J.D. Power and Associates became particularly known for its automotive customer satisfaction rankings, while continuing to work in other areas such as food and computers. The firm created the first Dealer Attitude Study in 1976 and the U.S. Automotive Customer Satisfaction Index in 1981. [15] [16]
J.D. Power & Associates 2013 released its North America Airline Satisfaction Study. US Airways (NYSE: LCC) was at the bottom of the list. United, of United Continental Holdings (NYSE: UAL) was ...
NJNG Ranks Highest in the Eastern U.S. on the J.D. Power and Associates Annual Gas Utility Residential Customer Satisfaction Study for the Fourth Consecutive Year WALL, N.J.--(BUSINESS WIRE)-- For ...
According to JD Power's survey, more than one-in-five EV drivers who went to a non-Tesla public charging station in the first quarter of 2023 (21.6 percent) were not able to charge their vehicle ...
JD Power and Associates have also given TPA Airport consistently high customer-satisfaction ratings over the years. In November 2011, CNN ranked TPA sixth among ten of the world's most loved airports, being the only one on the list from the US. [26] In 2016, it was named one of the Top 3 airports in the country by Condé Nast. [27]
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In 2009 StarTex Power was ranked #1 by JD Power and Associates for customer satisfaction. [3] In 2010, StarTex Power was a Pinnacle Award recipient by the Better Business Bureau for their customer care and ethical practices. [4]