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Its headquarters are at the Aon Center at 200 E. Randolph Street in Chicago, Illinois. [4] BCBSA claims to control access to the Blue Cross and Blue Shield trademarks and names across the United States and in more than 170 other countries, which it then licenses to the affiliated companies for specific, exclusive geographic service areas. [5]
HCSC was formerly known as Hospital Service Corporation and changed its name to Health Care Service Corporation in 1975. The company was founded in 1936 and is based in Chicago, Illinois with a network of offices in the United States. Health Care Service Corporation is the licensee of the Blue Cross and Blue Shield Association for five states ...
BlueCross was founded in 1945 when Roy McDonald saw the need to establish a payment system that would benefit Erlanger Hospital, now the Erlanger Health System. [2]On October 2, 2009, 57 computer hard drives were stolen from Blue Cross, some containing Social Security numbers, birth dates, addresses and medical information.
BCBSAL was founded in 1936 as the Hospital Service Corporation. In 1952, the company changed its name to Blue Cross-Blue Shield of Alabama. In 1970, the name was changed back to Blue Cross and Blue Shield of Alabama L. By that year, it had increased its enrollment to over 1 million people.
The perception of success of the customer service interactions is dependent on employees "who can adjust themselves to the personality of the customer". [2] Customer service is often practiced in a way that reflects the strategies and values of a firm. Good quality customer service is usually measured through customer retention.
The Blue Cross Blue Shield of Michigan Building is a skyscraper located at 600 East Lafayette Boulevard in Downtown Detroit, Michigan, near the Renaissance Center complex. It is also known as the Blue Cross Blue Shield Service Center. It was constructed in 1971, and stands at 22 floors. The building was constructed in a sunken plaza.
Hawaii Medical Service Association (HMSA) is a nonprofit health insurer in the state of Hawaii. HMSA was founded in 1938, is an independent licensee of the Blue Cross Blue Shield Association , and is the largest insurer in the state of Hawaii serving more than 700,000 people.
BlueCross began as the South Carolina Hospital Service Plan, later becoming BlueCross of South Carolina (BlueCross), when the General Assembly passed legislation bringing this group into existence. In the spring of 1947, the South Carolina Hospital Service Plan merged with the Hospital Benefit Association of Greenville, giving them a financial ...