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  2. Grievance redressal - Wikipedia

    en.wikipedia.org/wiki/Grievance_Redressal

    Grievance redressal. Grievance Redressal is a management- and governance-related process used commonly in India. While the term "Grievance Redressal" primarily covers the receipt and processing of complaints from citizens and consumers, a wider definition includes actions taken on any issue raised by them to avail services more effectively.

  3. Consumer complaint - Wikipedia

    en.wikipedia.org/wiki/Consumer_complaint

    A consumer complaint or customer complaint is "an expression of dissatisfaction on a consumer's behalf to a responsible party" (London, 1980). It can also be described in a positive sense as a report from a consumer providing documentation about a problem with a product or service. [2]

  4. Corrective and preventive action - Wikipedia

    en.wikipedia.org/wiki/Corrective_and_preventive...

    Non-conformance may be a market complaint or customer complaint or failure of machinery or a quality management system, or misinterpretation of written instructions to carry out work. The corrective and preventive action is designed by a team that includes quality assurance personnel and personnel involved in the actual observation point of non ...

  5. Shikwa and Jawab-e-Shikwa - Wikipedia

    en.wikipedia.org/wiki/Shikwa_and_Jawab-e-Shikwa

    Shikwa" (Urdu: شکوہ, "Complaint") and "Jawab-e-Shikwa" (Urdu: جواب شکوہ, "Response to the Complaint") are poems written by Muhammad Iqbal, in the Urdu language, which were later published in his book Bang e Dara The poems are often noted for their musicality, poetical beauty and depth of thought.

  6. Complaining - Wikipedia

    en.wikipedia.org/wiki/Complaining

    Complaining. Complaining is a form of communication that expresses dissatisfaction regardless of having actually experienced the subjective feeling of dissatisfaction or not. [2] It may serve a range of intrapsychic and interpersonal purposes, including connecting with others who feel similarly displeased, reinforcing a sense of self, or a ...

  7. Urdu - Wikipedia

    en.wikipedia.org/wiki/Urdu

    Urdu in its less formalised register is known as rekhta (ریختہ, rek̤h̤tah, 'rough mixture', Urdu pronunciation:); the more formal register is sometimes referred to as زبانِ اُردُوئے معلّٰى, zabān-i Urdū-yi muʿallá, 'language of the exalted camp' (Urdu pronunciation: [zəbaːn eː ʊrdu eː moəllaː]) or لشکری ...

  8. Urdu Dictionary Board - Wikipedia

    en.wikipedia.org/wiki/Urdu_Dictionary_Board

    The Urdu Dictionary Board (Urdu: اردو لغت بورڈ, romanized: Urdu Lughat Board) is an academic and literary institution of Pakistan, administered by National History and Literary Heritage Division of the Ministry of Information & Broadcasting. Its objective is to edit and publish a comprehensive dictionary of the Urdu language.

  9. Discrimination - Wikipedia

    en.wikipedia.org/wiki/Discrimination

    t. e. Discrimination is the process of making unfair or prejudicial distinctions between people based on the groups, classes, or other categories to which they belong or are perceived to belong, [1] such as race, gender, age, religion, physical attractiveness or sexual orientation. [2] Discrimination typically leads to groups being unfairly ...