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  2. Udemy - Wikipedia

    en.wikipedia.org/wiki/Udemy

    Udemy, Inc. (/ ˈ j uː d ə m i / YOO-də-mee) is an education technology company, founded in May 2010 by Eren Bali, Gagan Biyani, and Oktay Caglar. It is based in San Francisco, California , United States, with hubs in Denver , Dublin , Austin , Melbourne , Istanbul , and Gurgaon .

  3. Kyndryl - Wikipedia

    en.wikipedia.org/wiki/Kyndryl

    Kyndryl Holdings, Inc. is an American multinational information technology infrastructure services provider, [4] [5] [6] headquartered in New York City [7] and created from the spin-off of IBM's infrastructure services business in 2021.

  4. IT assistant - Wikipedia

    en.wikipedia.org/wiki/IT_assistant

    Bachelor or associate degree in Information Technology or related field like Computer Science, Electronics, Software, Information Systems, Telecommunication, Electrical or a diploma/certificate in Information Technology, Computing Studies or a related discipline; Two years’ post-qualification experience in help desk services; and

  5. IBM SkillsBuild - Wikipedia

    en.wikipedia.org/wiki/IBM_SkillsBuild

    IBM SkillsBuild is a free education program focused on underrepresented communities in tech, that helps adult learners, and high school and university students and faculty, develop valuable new skills and access career opportunities.

  6. Production support - Wikipedia

    en.wikipedia.org/wiki/Production_Support

    A production support analyst or engineer is responsible for monitoring the production environments, servers, scheduled jobs, incident management and receiving incidents and requests from end-users, analyzing these and either responding to the end user with a solution or escalating it to other IT teams.

  7. Customer service representative - Wikipedia

    en.wikipedia.org/wiki/Customer_service...

    A Firestone customer service representative in Berkeley Heights, New Jersey. Customer service representatives, customer service advisors, customer service agents, or customer service associates are employees who interact with customers to handle and resolve complaints, process orders, and provide information about an organization’s products and services.