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At the time of the merger, T-Mobile had about 32 million subscribers, to which MetroPCS added around 9 million. [18] In 2012, there was a series of armed robberies in Metro stores which was attributed to low security measures. [19] In the same year, T-Mobile and Metro became some of the earliest companies to offer unlimited data plans. [20]
Callers dial 1-800 (888 or 866)-FREE411 [373-3411] from any phone in the United States to use the toll-free service. Sponsors cover part of the service cost by playing advertising messages during the call. Callers always hear an ad at the beginning of the call, and then another after they have made their request.
Operates on Verizon's native 4G/LTE network and WiFi calling (no 3G – Verizon will shut this down at the end of 2020 anyway or roaming- some reports of LTEiRA roaming with talk and text). No toll-free customer service #; service provided via in-app chat, text, Facebook, or Twitter; callbacks by request.
Phone support is available for account management and password reset help, Mon-Fri: 8am-12am ET; Sat: 8am-10pm ET. For additional hours of operation for different services visit our support options page for contact info.
24x7 support for your AOL account issues plus security products. Learn more ; Unlimited tech support for nearly any issue on any device. Learn more
Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.
Spy Dialer is a free reverse phone lookup service that accesses public databases of registered phone numbers to help users find information on cell phone and landline numbers and emails.
The results combine data from customer service, voice quality, text messaging services, and data speeds. [189] On February 6, 2016, T-Mobile was awarded the JD Power Award for customer satisfaction in the full-service wireless category for the second year in a row. T-Mobile received the highest score ever in the wireless industry. [190]