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Some desktop email apps and most mobile email apps, like on iPhone and Android, use IMAP. Actions taken in these apps are mirrored in your AOL Mail account everywhere. Emails deleted from the apps will be placed in your Trash folder. Deleting email from the Trash removes it from your account. Apps that use POP
Check for emails in your Spam folder. If you find emails in your Spam folder that don't belong there, you'll need to mark the messages as "not spam." 1. Sign in to AOL Mail. 2. Click the Spam folder. 3. Select the message that isn't spam. 4. At the top of the page, click Not Spam.
• If you've set up filters, the settings may be routing some emails to the trash. You can review your filter settings in New AOL Mail and edit or delete any incorrect filters • If you're using a mobile app or program that's setup to delete email from the server, you'll need to contact the manufacturer for help.
Create distribution lists to save time when you send emails to a group of contacts from the contacts you already have in your AOL Contacts, set up a contact list with a group of people you often send emails. For example, you email the same content to 3 friends every week. Instead, create a contact list called "Friends".
AOL's Search and Recover can assist you in locating any lost files or folders that may have been mistakenly deleted. Search and Recover is able to perform recoveries for many digital media and devices including cameras, music players, CDs, DVDs, memory cards and flash drives.
If your account is working on a web browser and you made sure you're using the right server settings, then update your email app to the newest version available. If you're still experiencing issues with your app, contact the manufacturer. Also, access your AOL Mail on a web browser. Keep in mind - For two-step verification, generate an app ...
Get live expert help with your AOL needs—from email and passwords, technical questions, mobile email and more. Search and Recover It's fast and easy to use, and even data lost years ago can be recovered.
An inactive mailbox can be recovered by signing in to it. This action only reclaims the email address, not the original contents of the mailbox. Custom mailbox settings created before an account became inactive need to be created again. *Subject to storage limits, spam and email abuse policies and future changes in the storage policy.