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Emails from specific senders may be set up to go to the trash or other folders. Check your settings to view or change where they're going. • If you've set up filters, the settings may be routing some emails to the trash. You can review your filter settings in New AOL Mail and edit or delete any incorrect filters
Check your account email client. One of the top reasons a user can't find their emails is due to settings from a third-party email client such as Outlook or the Mail app on your phone. Chances are the settings in the program are set to delete the emails from the AOL server each time you check your mail.
1. Click the Settings icon | select More Settings. 2. Click Filters. 3. Click Add new filters. 4. Enter the filter name, set the filter rules, and choose or create a folder for the emails.
Your built-in email organization tools will vary depending on the email service you use, but one thing they have in common is folder and labeling systems. Get familiar with what your service offers.
Use the sorting feature regardless of the folder you are in to rearrange the emails and find the ones important, click on Sort on top right of your emails list and choose the option that best suits your need. • Date - Newest on top. • Date - Oldest on top. • Unread - Lists your unread emails on top. • Read - Lists your read emails on top.
Unfortunately, the ability to sort by "From," "Subject," or "Date" is no longer supported if you use the New/Old style of inbox. If you want to sort your messages this way, switch to the Unified Inbox style.
Yahoo Mail: Click 'more' beneath your 'sent email' folder. AOL Mail: Scroll down right beneath 'IMs' and above 'trash.' Gmail : Scroll way down past 'all mail' and right above 'trash.'
Create distribution lists to save time when you send emails to a group of contacts from the contacts you already have in your AOL Contacts, set up a contact list with a group of people you often send emails. For example, you email the same content to 3 friends every week. Instead, create a contact list called "Friends".