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The skills involved can be defined by the organization or by third party institutions. They are usually defined in terms of a skills framework, also known as a competency framework or skills matrix. This consists of a list of skills, and a grading system, with a definition of what it means to be at particular level for a given skill. [1]
A competency dictionary is a tool or data structure that includes all or most of the general competencies needed to cover all job families and competencies that are core or common to all jobs within an organization (e.g., teamwork; adaptability; communication).
Management skills include: Political: used to build a power base and to establish connections. Interpersonal: used to communicate, motivate, mentor and delegate. Diagnostic: ability to visualize appropriate responses to a situation. Leadership: ability to communicate a vision and inspire people to embrace that vision.
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For example, organizations that tend to hire or promote solely on the basis of technical skills, i.e. to the exclusion of other competencies, may experience an increase in performance-related issues (e.g. systems software designs versus relationship management skills)
Leadership skills. The skills that managers and leaders require heavily overlap and the main focus in both sets is creating mutual trust and respect between one and one's subordinates. Utilizing the right management style. Recognizing what one's management style is allows one to utilize it in a way that matches employees’ motivation styles.
A management development program may help reduce employee turnover, improve employee satisfaction, better able a company to track manager performance, [5] improve managers' people management skills, improve management productivity and morale, and prepare managers for technological change. [6]
Leadership of people in these environments requires a different set of skills to that of leaders in front-line management. These leaders must effectively operate remotely and negotiate the needs of the individual, team, and task within a changeable environment.