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Workplace bullying is a persistent pattern of mistreatment from others in the workplace that causes physical and/or emotional harm. It includes verbal , nonverbal , psychological , and physical abuse , as well as humiliation .
The emotional consequences of bullying put an organization at risk of losing victimized employees. [11] Bullying also contributes to a negative work environment, is not conducive to necessary cooperation and can lessen productivity at various levels. [11] Bullying in the workplace is associated with negative responses to stress. [11]
There can be many consequences for allowing negative emotions to affect your general attitude or mood at work. "Emotions and emotion management are a prominent feature of organizational life. It is crucial "to create a publicly observable and desirable emotional display as a part of a job role." [5]
Bullying in the workplace is in the majority of cases reported as having been perpetrated by someone in authority over the target. Bullies can also be peers, and occasionally can be subordinates. [126] The first known documented use of "workplace bullying" is in 1992 in a book by Andrea Adams called Bullying at Work: How to Confront and ...
Affect or emotion at work, especially the experience of negative emotions like anger or anxiety, predict the likelihood of counterproductive work behaviors occurring. [8] Affective personality traits, the tendency for individuals to experience emotions, can also predict CWB.
Some researchers claim that mobbing is simply another name for bullying. Workplace mobbing can be considered as a "virus" or a "cancer" that spreads throughout the workplace via gossip, rumour and unfounded accusations. It is a deliberate attempt to force a person out of their workplace by humiliation, general harassment, emotional abuse and/or ...
Naturally, emotional harassment in the workplace gets less attention than physical harassment in the workplace, which perpetuates the issue of emotional harassment in the workplace. [19] According to Keashly, emotional harassment can be defined as "the hostile verbal and nonverbal behaviors that are not explicitly tied to sexual or racial ...
According to Guy and Newman (2004), occupational segregation and ultimately the gender wage gap can at least be partially attributed to emotional labor. Specifically, work-related tasks that require emotional work thought to be natural for women, such as caring and empathizing are requirements of many female-dominated occupations. However ...