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If your account status is Past Due, unfortunately, you missed a payment to your account. If this happens, we’ll let you know through a notification window that'll display as soon as you sign on to AOL, CompuServe or Netscape Connect. We’ll also let you know through emails and letters that your account is past due.
• A check or money order to cover the balance. If you don't remember your username, include as much as you can such as: • Your account number • Your cancellation or confirmation number • The daytime phone number you provided when you registered with us. Please send the requested information to: AOL Inc. Billing Operations & Services
Things to know when you change your AOL account to the free AOL plan: If you cancel your billing and change to the free AOL plan in the middle of your billing cycle, you'll continue to have access to the service until the end of your current billing cycle. If you have any active premium subscriptions, those will continue to be billed separately.
Get AOL Mail for FREE! Manage your email like never before with travel, photo & document views. Personalize your inbox with themes & tabs. You've Got Mail!
It may be possible for your AOL account to be removed or become inaccessible, depending on a variety of circumstances. If this happens, you can create a new AOL account. However, your old username won't be available for you to use again. The following actions can result in an account being deleted: • You requested your account be deleted.
If you're having issues sending and receiving emails for your AOL Mail account in a third-party email application, you may need to reauthenticate your account by removing and re-entering your password or removing and re-adding your AOL Mail account. Get the steps for common third-party email applications. Account Management · Dec 9, 2024
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Get answers to your AOL Mail, login, Desktop Gold, AOL app, password and subscription questions. Find the support options to contact customer care by email, chat, or phone number.