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The US National Institute of Standards and Technology (NIST) defines infrastructure as a service as: [3]. The capability provided to the consumer is provision processing, storage, networks, as well as other fundamental computing resources where the consumer is able to deploy & run arbitrary software, which can include operating systems and applications.
The business model canvas is a strategic management template that is used for developing new business models and documenting existing ones. [2] [3] It offers a visual chart with elements describing a firm's or product's value proposition, [4] infrastructure, customers, and finances, [1] assisting businesses to align their activities by illustrating potential trade-offs.
A service blueprint for the organization of a conference. The service blueprint is an applied process chart which shows the service delivery process from the customer's perspective. The service blueprint is one of the most widely used tools to manage service operations, service design and service.
Business model used in strategic management and services marketing that treats service provision as an industrial process, subject to industrial optimization procedures Business Model Canvas Developed by A. Osterwalder, Yves Pigneur , Alan Smith, and 470 practitioners from 45 countries, the business model canvas [ 2 ] [ 60 ] is one of the most ...
A customer-service department could combine imaging, document management and workflow; an accounting department could access supplier invoices from an ERM system, purchase orders from an imaging system, and contracts from a document-management system. As organizations established an Internet presence, they wanted to manage web content ...
Play a pivotal coordinating role in all service management processes. Examples of specific activities that a SIAM team would undertake include: assessing changes to the infrastructure and applications; managing the resolution of incidents which affect a service supported by multiple service providers; and coordinating disaster recovery.
Enterprise architecture regards the enterprise as a large and complex system or system of systems. [3] To manage the scale and complexity of this system, an architectural framework provides tools and approaches that help architects abstract from the level of detail at which builders work, to bring enterprise design tasks into focus and produce valuable architecture description documentation.
Examples include iPaaS (Integration Platform as a Service) and dPaaS (Data Platform as a Service). iPaaS enables customers to develop, execute and govern integration flows. [44] Under the iPaaS integration model, customers drive the development and deployment of integrations without installing or managing any hardware or middleware.