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2. List of embedded CRM systems - Wikipedia

   en.wikipedia.org/wiki/List_of_embedded_CRM_systems

   Embedded customer relationship management software is built-in to an ERP software and can usually not be used as stand-alone CRM software like Salesforce.com. It has the following characteristics: functionalities in marketing, sales and service are integral part of the order-to-cash process within an ERP solution

3. NetSuite - Wikipedia

   en.wikipedia.org/wiki/NetSuite

   NetSuite Inc. is an American cloud-based enterprise software company that provides products and services tailored for small and medium-sized businesses (SMBs) including accounting and financial management, customer relationship management (CRM), inventory management, human capital management, payroll, procurement, project management and e-commerce software.

4. Customer relationship management - Wikipedia

   en.wikipedia.org/wiki/Customer_relationship...

   For example, an automated contact center may be able to re-route a customer through a series of commands asking him or her to select a certain number to speak with a particular contact center agent who specializes in the field in which the customer has a question. [48] Software tools can also integrate with the agent's desktop tools to handle ...

5. Zoho Office Suite - Wikipedia

   en.wikipedia.org/wiki/Zoho_Office_Suite

   Zoho Office Suite is an Indian web-based online office suite containing word processing, spreadsheets, presentations, databases, note-taking, wikis, web conferencing, customer relationship management (CRM), [1] project management, [1] invoicing and other applications. It is developed by Zoho Corporation. [2] [3]

6. Customer data platform - Wikipedia

   en.wikipedia.org/wiki/Customer_data_platform

   A customer data platform (CDP) is a collection of software which creates a persistent, unified customer database that is accessible to other systems. Data is pulled from multiple sources, cleaned and combined to create a single customer profile .

7. Invoice2go - Wikipedia

   en.wikipedia.org/wiki/Invoice2go

   Invoice2go is a mobile and web app designed as a simple invoicing, expense-tracking, and reporting tool for micro and small business owners. Headed by Silicon Valley veterans CEO Mark Lenhard [citation needed] and CFO Sean Deorsey, [2] this software processes $24 billion in transactions each year and is used by over 220,000 customers in more than 160 countries.