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  2. Workplace communication - Wikipedia

    en.wikipedia.org/wiki/Workplace_communication

    Effective communication, also called open communication, prevents barriers from forming among individuals within companies that might impede progress in striving to reach a common goal. For businesses to function as desired, managers and lower-level employees must be able to interact clearly and effectively with each other through verbal ...

  3. Defensive communication - Wikipedia

    en.wikipedia.org/wiki/Defensive_Communication

    Defensive communication in the workplace can be caused depending on who the leader is and burnout. Burnout is a reoccurring situation that contains to happen in every workplace [1]. Defensive communication leads to higher numbers of burnout. Leaders in workplaces have an important role in creating a community with coworkers.

  4. Emotions in the workplace - Wikipedia

    en.wikipedia.org/wiki/Emotions_in_the_workplace

    Emotions in the workplace play a large role in how an entire organization communicates within itself and to the outside world. "Events at work have real emotional impact on participants. The consequences of emotional states in the workplace, both behaviors and attitudes, have substantial significance for individuals, groups, and society". [1] "

  5. Emotional labor - Wikipedia

    en.wikipedia.org/wiki/Emotional_labor

    Emotional labor is an essential part of many service jobs, including many types of sex work. Through emotional labor sex workers engage in different levels of acting known as surface acting and deep acting. These levels reflect a sex worker's engagement with the emotional labor.

  6. Interpersonal communication - Wikipedia

    en.wikipedia.org/wiki/Interpersonal_communication

    [5] [6] Interpersonal communication is often defined as communication that takes place between people who are interdependent and have some knowledge of each other: for example, communication between a son and his father, an employer and an employee, two sisters, a teacher and a student, two lovers, two friends, and so on.

  7. Workplace relationship - Wikipedia

    en.wikipedia.org/wiki/Workplace_relationship

    Workplace relationships are unique interpersonal relationships with important implications for the individuals in those relationships, and the organizations in which the relationships exist and develop. [1] Workplace relationships directly affect a worker's ability and drive to succeed. These connections are multifaceted, can exist in and out ...

  8. Communication accommodation theory - Wikipedia

    en.wikipedia.org/wiki/Communication...

    With levels of engagement an important factor for workplace cohesiveness, it calls for transparent communication between employees and those who manage them. In 2019, Natalie Kompa focused her thesis on this exact ideal, finding that Gen Z's commitment to their organizations, trust, job satisfaction, and feelings of control mutuality, were ...

  9. Organizational conflict - Wikipedia

    en.wikipedia.org/wiki/Organizational_conflict

    Interpersonal conflict among people at work has been shown to be one of the most frequently noted stressors for employees. [20] [21] The most often used scale to assess interpersonal conflict at work [22] is the Interpersonal Conflict at Work Scale, ICAWS. [23] Conflict has been noted to be an indicator of the broader concept of workplace ...